Patient Instructions for Medical Record Requests
Our Process
New Jersey Brain And Spine has partnered with HealthMark Group to ensure the accurate and timely completion of medical record requests.
HOW?
Manage Requests
Requests may be submitted electronically to HealthMark’s Request Manager at https://requestmanager.healthmark-group.com.
Once logged in, select “Submit Request” from the menu options and enter all required fields to provide an authorization directly to HealthMark. Your medical record request will be processed, and a notification will be sent via mail or email once complete and available for download.
ANY QUESTIONS?
Manage Questions
Please log in to Request Manager for status updates or to chat with support. If you have any questions, you may contact HealthMark at 800-659-4035 or status@healthmark-group.com.
Our Process
To improve the speed and security with which we fulfill medical record requests, New Jersey Brain and Spine has partnered with HealthMark Group, a release of information provider. HealthMark is an industry leader in quality, we are confident your personal health information is in safe hands. Our partnership with HealthMark means:
- Faster processing of your records request
- Prompt customer service for all questions
- Online portal where you can review the status of your request
