Patient Resources
What to Know About Our Process
While our skilled team is trained to perform the most complex surgical and interventional procedures, we always start by taking the time to thoroughly understand your situation and goals. Then, we consider and discuss the most conservative treatment options appropriate for you and coordinate your care every step of the way.
PATIENT RESOURCES
Our Dedicated Team
Each of our physicians is backed by a comprehensive team of medical and administrative professionals who are devoted to delivering exceptional, personalized care to each of our patients. You’ll get a dedicated patient concierge who will serve as your single point of contact—coordinating your care from your very first appointment throughout your entire care journey.
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Our Process
We leverage our subspecialized expertise, understand your medical condition, and thoroughly explain your treatment options:
- Careful review: We gather and study reports, images, and any other studies from your referring physician.
- Medical history: We perform a detailed medical history, neurological examination, and updated analysis of previous tests.
- Treatment plan: We outline a customized treatment plan with you, with dedicated time to explain all steps and answer all questions.
- Treatment recommendation: After careful discussion with you, we make a recommendation for one or more tailored approaches.
- Collaboration and referral: If appropriate, we work collaboratively with other physicians and surgeons and/or refer you to other specialists to provide additional care.
Need a Second Opinion?
Visit our second opinions page to learn more about how we can help with a quick, experienced diagnosis.
Our Preparation
Please obtain or bring the following to make our preparation process as smooth as possible:
- A referral or prior authorization (if required by your insurance)
- Copies of all reports, images, and medical records (please ask your referring physician to send to us and bring a hard copy to your first visit)
- The below patient forms, completed in advance
- A photo ID, your insurance card, and a list of current medications
New To Practice?
Complete the contact us form to learn more about our services and your treatment options.
Insurance
We accept payment from all major insurers.
Where we do not participate in-network with your plan, we will work directly with your insurer to help you receive coverage. You can use our second opinion service without going through your insurer.